Enhanced ZIP Code Validation for Online Payments Begins September 1
To strengthen security and protect your account, the Village's online Utility Bill payment system is being updated with enhanced zip code validation. This improvement helps reduce fraud and ensures that your payment information is accurate and secure.
What You Need to Know
When making a payment, the billing ZIP code entered must match the billing zip code associated with your credit card. This update may require you to reenter or confirm your billing zip code during checkout.
For AutoPay Customers
If you’re enrolled in AutoPay, please take a moment to review your stored payment method. To avoid any interruption in scheduled payments, ensure that the billing zip code saved with your card is current and correct.
Keeping your information up-to-date helps us process your payments smoothly and maintain the highest level of security. If you have any questions, please contact the Utility Billing Department at 815-439-4250 or utilities@goplainfield.com.